Code of Conduct
Please do:
- Pay your fare or tell the driver that you have a pass.
- Follow the driver’s instructions.
- Respect others.
- Be reasonably clean.
- Use your headphones at a respectable level.
- Sit back and relax.
- Fasten your seat belt.
Please don’t:
- Block the aisles.
- Eat on the bus.
- Smoke or use tobacco.
- Shout or swear.
- Bring alcohol or drugs on the bus.
- Carry weapons.
- Litter on the bus.
- Bother others.
Suspension of Service:
A rider’s privileges may be suspended for any of the following infractions on any Columbia County Public Transportation vehicle or properties.
• Smoking or carrying a lit pipe, cigar, or cigarette (unless in a designated smoking area). This includes E-Cigarettes and Personal Vaporizers.
• Discarding or dumping litter in places other than the recognized receptacles.
• Consuming alcoholic beverages.
• Loud, raucous, unruly, harmful, or harassing behavior.
• Engaging in other conduct that is inconsistent with the intended purpose of the transit
facility, station, or vehicle. (RCW 9.91.025)
Notification of Policy:
Information regarding CCPT’s ADA policy is available to the public in our brochures, in all CCPT vehicles, in our Dispatch Office and by mail or email.
Complaint Process:
Columbia County Public Transportation is committed to providing safe, reliable, and accessible transportation options for the community. Columbia County Public Transportation has established a Customer Complaint Policy and customers wishing to file a complaint and/or obtain a copy of the Customer Complaint Policy may contact Columbia County Public Transportation at (509-382-1647), or in person at Columbia County Public Transportation’s administration office located at 507 Cameron Street, Dayton, WA 99328. (RCW 46.07b)
Title VI Policy – Civil Rights Act of 1964:
Title VI of the Civil Rights Act of 1964 prohibits discrimination on the basis of race, color and national origin in programs and activities receiving federal financial assistance. Columbia County Public Transportation is committed to ensuring that no person is excluded from participation in, or denied the benefits of its transit services on the basis of race, color or national origin, as protected by Title VI in Federal Transit Administration (FTA) Circular 4702.1.A. If you believe you have been subjected to discrimination under Title VI, you may file a complaint. A copy of the full Title VI Policy may be obtained by calling (509) 382-3959, writing to the address below, or sending an email to: info@ccptransit.org. The complaint may be filed in writing with Columbia County Public Transportation at the following address:
Columbia County Public Transportation
Title VI Coordinator
507 W Cameron
Dayton, WA 99328